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Privacy Policy

Last update:   Monday, February 16, 2026

DisplAI (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the DisplAI platform.

  1. Information We Collect
    We collect personal information that you voluntarily provide when you:
    Create an account
    Use the DisplAI platform
    Contact us for support
    Generate AI content
    Manage devices, playlists, or schedules
    This may include:
    Name
    Email address
    Company name
    Role and account permissions
    Usage data (assets, playlists, device activity, AI generation usage)
    Billing-related information (handled manually outside the platform)
    We also collect technical information such as:
    IP address
    Browser type
    Device information
    Log data and audit logs
  2. How We Use Your Information
    We use your information to:
    Provide and operate the DisplAI platform
    Manage user accounts and tenants
    Track AI generation usage (for invoicing purposes)
    Improve platform performance
    Ensure security and prevent misuse
    Provide support and communication
    We do not sell your personal data.
  3. Data Storage & Security
    DisplAI uses secure cloud infrastructure (including Google Cloud services) to store and process data.
    We implement:
    Encrypted connections (HTTPS)
    Secure server environments
    Access control and role-based permissions
    Audit logging
    While no system is 100% secure, we take industry-standard measures to protect your data.
  4. Data Sharing
    We may share data only with trusted service providers necessary to operate the platform, such as:
    Cloud hosting providers
    Email service providers (SMTP)
    Infrastructure services
    All third-party providers are required to maintain appropriate security and confidentiality standards.
    We may disclose information if required by law.
  5. Data Retention
    We retain data as long as your account is active or as necessary to provide services.
    Tenants may request deletion of their account and associated data by contacting us.
    Audit logs and operational data may be retained for security and compliance purposes.
  6. Your Rights (GDPR)
    If you are located in the EU/EEA, you have the right to:
    Access your personal data
    Request correction
    Request deletion
    Restrict processing
    Withdraw consent
    Lodge a complaint with a data protection authority
    To exercise your rights, contact us at:
    support@displai.no
  7. Changes to This
    We may update this Privacy Policy from time to time.
    Updates will be posted on this page with a revised “Last updated” date.